Overview:
Use effective communication and leadership skills to coordinate and direct the functions of a
territory with approximately 8 to 12 locations that are compliant with company policies and
achieve established objectives for controls and profitable operation.
Responsibilities:
- Perform supervision duties in assigned territory primarily through onsite visits.
- Interview and select territory personnel.
- Develop, train and direct new and existing branch personnel.
- Develop and maintain employee/customer relations.
- Evaluate branch performance and advise Manager on corrective action, if required.
- Maintain profitable operation.
- Ensure account gain and loan volume for territory.
- Minimize delinquent debt by ensuring appropriate lending and collection procedures.
- Confirm compliance with Company policies, procedures, and standards.
- Ensure compliance with State and Federal lending regulations.
- Confirm branch compliance with record retention procedures.
- Ensures proper staffing of territory personnel.
- Prompt and regular attendance is required.
- Ability to work well with others.
- Ability to multi-task in a fast-paced work environment
- Exercise sound judgment in decision making.
Qualifications
Two-to-three years’ experience as an internal Branch Manager with the completion of
Supervisor Trainee program preferred or outside experience with handling multiple
locations. The knowledge of our company operations, policies, and standards along with
state and federal lending regulations is preferred. There must be a general knowledge of
employment laws and good communication skills. The ability to travel frequently as needed.
A basic skill level in Windows, Word, Excel, and Outlook is essential. High school diploma or
equivalent required. Ability to obtain license, certification, and/or governmental approval to
provide ancillary products and services, as applicable.