Overview:
Manages overall operations of branch office including all phases of lending, collecting, and
direction of office staff.
Responsibilities:
Develops, directs, trains, and manages branch personnel with supervisor direction and assistance.
Maintains office cash with accuracy and security.
Achieves account gain through proven loan judgement and effective customer solicitation.
Ensures compliance with state and federal lending regulations and Company policies.
Ensures prompt completion of loan process.
Minimizes delinquent debt through collection activities both by verbal and written communication.
Ensures compliance with company record-keeping procedures.
Ensures reporting of branch figures to corporate office for accounting purposes.
Prompt and regular attendance is required.
Qualifications:
Prior experience with customer service
Knowledge of state and federal lending regulations
Effective communications skills, verbal and written.
General math and money handling skills; ability to count cash accurately.
Ability to obtain license, certification, and/or governmental approval to provide ancillary products and services, as applicable.
Valid driver’s license and daily access to a reliable automobile for business use
Computer literate with ability to operate a ten-key calculator.
This position works in an office and consistently operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
This position frequently operates a standard telephone.
This position may require driving, and may require walking on uneven ground, climbing small stairs.
Requires the ability to communicate verbally and in writing.
Completion of training period as Assistant Manager with demonstrated managerial ability or previous finance experience.
High school diploma or equivalent